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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary

September 29, 2026

5  out of  5
rating by Mary
"Very good service."
We responded:
"Thanks so much for the fantastic rating, Mary! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Bibi Adame

September 23, 2026

5  out of  5
rating by Bibi Adame
"What a great team. When I first inquired a quote for life insurance, Jose was the first person I spoke to. He helped me through every question I had (trust me I had many!) I didn’t feel rushed by any means and he was an incredible help. Ellaina is exceptional at her job! She helped us save a ton by switching and making the whole process a breeze. Thank you for all the help 10/10 recommend!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Petry Armendariz

September 23, 2026

5  out of  5
rating by Petry Armendariz
"The Best Agent around the area ."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Houston. "
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Willie Randle

September 23, 2026

5  out of  5
rating by Willie Randle
"Jose Gutierrez was very helpful with Willie Randle/Regina Pryor with a claim on Jason Valdez. We don't have insurance with State Farm but, he walked us through the whole process. He deserves a raise and we will consider switching over to State Farm in the near future."
We responded:
"Hi Willie, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Ellaina Madera, Your State Farm Agent "
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Vero Vero

September 23, 2026

4  out of  5
rating by Vero Vero
"Pregunten por José el les ayudara amablemente super sevicial te habla claro seguro y trata de resolver tus dudas y tu problemas tuve mala experiencia antes con otra empleada me arreglo mi inconveniente hoy,mil gracias y porfavor vayan con el 💯"
We responded:
"Thank you for your positive review and 4-star rating, Vero! We’re so glad you had an enjoyable experience with our insurance team. "
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Carlos Madera

September 18, 2026

5  out of  5
rating by Carlos Madera
"Extremely helpful and did a great job explaining policy details."
We responded:
"Thank you so much for your kind review, Carlos!  If you need insurance assistance, we are just an email or call away! - Ellaina Madera, your State Farm Agent   "
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Caleb Cordero

September 17, 2026

5  out of  5
rating by Caleb Cordero
"Great Customer Service and an outstanding personality!."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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halle hernandez

September 17, 2026

5  out of  5
rating by halle hernandez
"amazing"
We responded:
"Hi halle, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Ellaina Madera, Your State Farm Agent "
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Sophia Pena

September 17, 2026

5  out of  5
rating by Sophia Pena
"I am a student and they gave me the best price and helped me understand my coverages!!"
We responded:
"Sophia, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Houston. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Ellaina Madera and Team "
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Martin Rigo Gonzalez

June 22, 2026

5  out of  5
rating by Martin Rigo Gonzalez
"Is great service helpful and wonderful people"
We responded:
"Martin, thank you for your wonderful review of State Farm Agent Ellaina Madera’s Team!"
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OJohny Hernandez

April 2, 2026

1  out of  5
rating by OJohny Hernandez
"They won't resolve your differences in you payment when is different then what you supposed to pay. No guidance to solve your problem leave you all along."
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Ryan Rodriguez

October 1, 2025

5  out of  5
rating by Ryan Rodriguez
"I have to say Camille is impeccable to say the least. She was attentive and customer service is on point. Thank you Camille!"
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Luis Cruz

September 25, 2025

5  out of  5
rating by Luis Cruz
"José me ayudó bastante en mis aseguranza de mis carros"
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B Mata

August 30, 2025

5  out of  5
rating by B Mata
"Jose me ayudó muy bien, recomendado"
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francisco carrillo

August 29, 2025

5  out of  5
rating by francisco carrillo
"Jose excelente trabajo"
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Brianna Guzman

August 29, 2025

5  out of  5
rating by Brianna Guzman
"Very well organized. Jose was very good help and walked me through all the steps to a better insurance. Very good prices as well"
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Carlos Rivera

August 5, 2025

5  out of  5
rating by Carlos Rivera
"Muy amables ayudan y explican bien"
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Misael Sanchez

August 4, 2025

5  out of  5
rating by Misael Sanchez
"Great service would definitely recommend"
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Keith Sullivan

August 4, 2025

5  out of  5
rating by Keith Sullivan
"First off let me start off by saying you guys really know how to hire an amazing staff. Had been having a rough week and been getting the run around from other insurance companies but Tandrea was the light at the end of my draining week. She really knows how to have a conversation Tandrea went above and beyond. She made sure I understand everything gave me some really good advice and options. Just wanted to say thank you so much Tandrea!"
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Rose Nervis

August 4, 2025

5  out of  5
rating by Rose Nervis
"Tandrea was a big help. She really knows what she doing was so well spoken and nice !! Great work"
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John Martinez

August 4, 2025

5  out of  5
rating by John Martinez
"Excelente servicio!!!!! Hay lugares que dicen aqui hablo español y lo hablan como “no sabo” y meten spanglish, pero aqui hablan muy bien el español!! Me gusta que los representantes hablan muy bien el español!!!! Recomendado para la gente que habla español!"
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Lyssett Ortuno (Li)

August 4, 2025

5  out of  5
rating by Lyssett Ortuno (Li)
"Tandrea always super helpful! ♥️"
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Edgar Hurtado

August 4, 2025

5  out of  5
rating by Edgar Hurtado
"Jose super helpful whenever i call! Great customer service. 10/10"
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Ar

January 29, 2025

5  out of  5
rating by Ar
"Good service and very profesional advice"
We responded:
"We appreciate your business
-Ellaina"
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Malena Chretien

January 29, 2025

5  out of  5
rating by Malena Chretien
"Let me first say thank you so much Ms. Coleman for your awesome customer service. I appreciate you answering my questions about home and auto insurance without making me feel like I’m annoying you and taking up to much of your time or rushing through the answers to my questions. Thank you for your professionalism, and positive attitude."
We responded:
"I am so happy you had a positive experience! Thank you for your business!

-Ellaina"